NEW INFORMATION! (as of 9/20/2017)
(From Governor Greg Abbott)
FEMA and other federal agencies are providing assistance to eligible individuals who are experiencing a temporary interruption in work. Whether one is a small business owner who lost business or a worker who has been temporarily displaced as a result of the disaster, programs exist to get out fellow Texans back on their feet.
- Small Business Administration Disaster Loans. The Small Business Administration (SBA) offers the opportunity to defer interest on existing SBA loans or apply for a low interest disaster loan to help individuals or businesses get back on track. These loans are available to help cover repairs to physical assets as businesses or home and can be used to cover small business operating expenses.
- Disaster Unemployment Assistance. The Texas Workforce Commission, through FEMA, is offering Disaster Unemployment Assistance (DUA), which provides unemployment benefits for individuals who lost their jobs, are self-employed or no longer working as a direct result of the disaster.
- Disaster Supplemental Nutrition Assistance Program. The Texas Health and Human Services Commission is offering a Disaster Supplemental Nutrition Assistance Program (D-SNAP), which provides short-term food assistance benefits for families impacted by the disaster.
- Critical Needs Assistance Program. FEMA authorizes Critical Assistance (CAN) to individuals and households living in jurisdictions included in the major disaster declaration who, as a result of the disaster, are displaces from their primary dwelling for a minimum of seven days. CAN is an accelerated disaster assistance program provided to eligible individuals and households that may be used to purchase life-saving or life-sustaining items.
Texas Department of Insurance’s “Help After Harvey” resource found at:
Federal assistance for filing claims under the National Flood Insurance Program (NFIP) found at:
Texas Department of Insurance resource to find your insurance agent’s contact information:
United Way of Houston
A free helpline operated by United Way of Greater Houston – 24 hours a day, 7 days a week in many languages. Trained HELPLINE specialists blend understanding and expertise to provide information and referrals drawn from a comprehensive database of social services. Basic needs, like food, utilities and health care, topped the list of requests last year, followed by rent assistance and help finding shelter.
State Bar of Texas Disaster Hotline
The toll-free hotline – answered in English, Spanish, and Vietnamese – is designed to connect low-income people affected by a disaster with legal aid providers in their area who can help with such issues as replacing lost documents, insurance questions, landlord-tenant problems, and consumer protection issues such as price-gouging and avoiding contractor scams in the rebuilding process. Callers can leave a message any time. People who qualify for assistance will be matched with Texas lawyers who have volunteered to provide free, limited legal help.
Texas Department of Insurance Consumer Protection
The Texas Department of Insurance helps consumers resolve complaints against insurance companies, health maintenance organizations (HMOs), insurance agents, and adjusters. Each year, we help thousands of Texans get millions of dollars in additional claim payments and refunds.
Texas Consumer Complaint Center
Having legal issues as a result of the flood? University of Houston Center for Consumer Law professors and attorneys can answer your questions about your rights and recourse on any consumer-related issues. Submit your complaint online (include your phone number) and someone will call you back. Or call 713-743-2168. UH is closed through Labor Day, so if you call before then, it may take a couple of days for someone to call you back.
Find an open shelter near you by texting SHELTER and your zip code to 4FEMA (43362). You can also use the FEMA mobile app. FEMA is also providing resources for people with disabilities, access and functional needs on its website.
Apply for financial assistance online or by phone.
(800) 621-3362 / TTY (800) 462-7585 (7 a.m. to 11 p.m. Eastern Time), 7 days a week.
Survivors have 60-days from the date of a declaration for Individual Assistance to apply for assistance.
Disaster Unemployment Assistance
Disaster Unemployment Assistance (DUA) provides unemployment benefits for individuals who lost their jobs or self-employment or who are no longer working as a direct result of a major disaster for which a disaster assistance period is declared, and who applied but are not eligible for regular unemployment benefits. See the Eligibility section for details.
Check this Facebook page for an available place to stay.
Texas Association of Business Hotline
Providing resources to business owners affected by the storm. This is available to all businesses, not just TAB members.
Coast Guard Mutual Assistance
CGMA is providing support to Harvey victims who are members of the Coast Guard, Army and Navy Marine Corps.
Call the Crisis Cleanup hotline anytime before Sept. 15 at 1-800-451-1954 to get a case number and be placed on a list distributed to civic and community leaders, as well as volunteer relief agencies.
Portlight Strategies Hotline for people with disabilities
Partnership for Inclusive Disaster Strategies Hurricane Harvey Disability Hotline has received hundreds of urgent requests for assistance for people with disabilities and older adults. Working to help get people to safety, provide for any immediate needs they may have for disability related accommodations, durable medical equipment and other assistive technology, responding to evacuation and sheltering issues and problem-solving for a variety of immediate disability accessibility issues.